Phrase & Picture Creations
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Phrase & Picture Creations
- Commemorate life’s special moments with our 11 oz customizable ceramic mug, designed to add a personal touch to any occasion. Choose from a variety of meaningful phrases tailored to different celebrations, and upload a cherished photo to create a one-of-a-kind keepsake that’s as elegant as it is heartfelt.
- Whether it’s a birthday, anniversary, or any special event, this mug captures the emotions of the occasion with every sip. Customize your occasion mug today and turn your favorite moments into a timeless piece.
- Our high-quality printing brings your chosen design to life with vibrant colors and crisp details, ensuring your mug stands out. The smooth, glossy finish adds an elegant feel, making it perfect for gifting or enjoying yourself.
- Microwave safe
- Dishwasher safe
At Planet Xero, we are committed to providing high-quality products and ensuring customer satisfaction.
However, if you encounter any manufacturing defects, we’re here to help.
7-Day Return Policy
Eligibility: You can return products within 7 days of receiving your order if there is a manufacturing defect.
Condition: To be eligible for a return, the item must be unused, in the same condition that you received it, and in
its original packaging.
Process: To initiate a return, please contact our customer service team at [contact email/phone number] within 7 days
of receiving your order. Provide your order number and a detailed description of the defect. We may request photos or videos
to assess the issue.
Approval: Once your return is approved, we will provide instructions for returning the item. Please ensure the product
is securely packaged to avoid any damage during shipping.
Replacement or Refund: Upon receiving and inspecting the returned item, we will notify you of the approval or rejection
of your return. If approved, we will either replace the item or issue a refund to your original payment method, depending
on your preference.
Important Notes
Non-Eligible Returns: Items that show signs of use, wear, or damage caused by the customer are not eligible for return.
Shipping Costs: Return shipping costs will be covered by us in the case of a manufacturing defect.
Custom Products: Custom or personalized products are not eligible for returns unless they have a manufacturing defect.
We aim to make your experience with Planet Xero as smooth and enjoyable as possible. Please don’t hesitate to reach
out with any questions or concerns.